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FAQ

How do I attach the prints to my gallery wall?

For a detailed description of how to attach your prints to the wall, click here:  HOW TO…
In short: Attach each photo separately and use adhesives that can be removed afterwards. It is up to you how you design your gallery wall, how many photos you use, and whether you want them to overlap. Be creative!

What is the size of the photos and of the whole gallery wall?

The individual photos have A4 size (210 mm x 297 mm). Since each collection comprises between 80 and 100 different photos, the total area is between 5 and 6 square meters.
Of course, you can also frame photos individually and hang them on your wall.

What is the quality of the photos?

All photos are printed offset on high-quality, matte premium paper (220gsm). Graininess or fading in individual prints is intended and in accordance with the creator’s design. The colors of our printed products may vary from the colors you see on your screen.

Where are the collage photos made?

All photos are printed, packed and shipped in Germany. Design, planning and implementation is done at our Cologne office. Our products are printed, packed and shipped in the region in order to avoid long supply chains and to support local craftsmanship.

Is adhesive material included?

As every wall is different, adhesive material is not included. We recommend using an adhesive that can be removed without leaving any residue.

How long does it take to get my collection?

Each creator determines the duration of the pre-sale phase. Once this has ended, we ship the collection. Normally you will receive your shipment after two weeks at the latest.

What does a collection cost?

The price for a collection is always €89.90, including VAT and shipping costs.

How do I pay?

You can use your credit card, Paypal or Apple Pay.

How long does the shipping take?

Your gallery wall will be with you within 3 – 5 business days.

Can I cancel my order?

Please contact our team at service@osnaps.shop